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Acceptable Use Policy

Last updated: July 4, 2025

1. Purpose and Scope

This Acceptable Use Policy ("AUP") governs your use of ShutterLift's photography gallery platform and services. This policy is designed to protect our users, our service, and the internet community from irresponsible or illegal activities.

By using ShutterLift, you agree to comply with this AUP. Violations may result in warnings, content removal, account suspension, or termination of services.

2. Permitted Uses

ShutterLift is designed for professional photographers and creative professionals to:

  • Create and manage professional photography galleries
  • Share work with clients and the public
  • Manage client relationships and project delivery
  • Showcase photography portfolios
  • Deliver high-quality images to clients securely
  • Conduct legitimate photography business activities
  • Store and organize original photographic work

3. Prohibited Content

The following types of content are strictly prohibited on our platform:

Illegal Content

  • Content that violates local, state, national, or international laws
  • Child exploitation material of any kind
  • Content that promotes illegal activities
  • Stolen or pirated material
  • Content that violates export control laws

Harmful Content

  • Malware, viruses, or other malicious code
  • Content designed to harm minors
  • Graphic violence or gore
  • Content promoting self-harm or suicide
  • Dangerous or life-threatening activities

Inappropriate Content

  • Pornographic or sexually explicit material
  • Content intended primarily for sexual arousal
  • Non-consensual intimate images
  • Excessive nudity not serving artistic purposes

Abusive Content

  • Harassment, bullying, or intimidation
  • Hate speech or discrimination
  • Content promoting violence against individuals or groups
  • Doxxing or sharing private information without consent
  • Stalking or threatening behavior

4. Intellectual Property Violations

Users must respect intellectual property rights and may not upload:

  • Copyrighted material without proper authorization
  • Images that infringe on third-party copyrights
  • Trademarked material used without permission
  • Content that violates personality or publicity rights
  • Plagiarized or stolen creative work
  • Images containing unauthorized use of brands or logos

Users must only upload original work or content for which they have proper licensing and permissions.

5. Technical Abuse

The following technical activities are prohibited:

  • Attempting to bypass security measures or access controls
  • Reverse engineering or decompiling our software
  • Using automated tools to scrape or download content
  • Overloading our servers with excessive requests
  • Interfering with other users' access to the service
  • Attempting to gain unauthorized access to accounts
  • Using the service to distribute malware or spam
  • Creating fake accounts or impersonating others

6. Commercial Restrictions

While ShutterLift supports professional photography businesses, certain commercial activities are restricted:

  • Multi-level marketing or pyramid schemes
  • Get-rich-quick schemes or fraudulent business practices
  • Selling counterfeit or stolen goods
  • Illegal gambling or gaming activities
  • Adult entertainment businesses
  • Using the platform primarily for non-photography business
  • Reselling access to ShutterLift services

7. Privacy and Consent

Users must respect privacy rights and obtain proper consent:

  • Obtain written consent before photographing private individuals
  • Respect privacy settings and access controls
  • Not share private client information without permission
  • Comply with model release requirements for commercial use
  • Respect venue and location photography restrictions
  • Obtain proper permissions for event photography

8. Resource Usage Limits

To ensure fair usage for all users, the following limits apply:

  • Storage limits as defined by your subscription plan
  • Bandwidth limits to prevent service degradation
  • API rate limits for automated requests
  • Reasonable file sizes for individual uploads
  • Gallery and image quantity limits per plan

Users exceeding these limits may face service restrictions or be required to upgrade to a higher plan.

9. Reporting Violations

If you encounter content or behavior that violates this AUP, please report it by:

  • Using our contact form to report specific content
  • Providing detailed information about the violation
  • Including relevant URLs or account information
  • Describing the nature of the policy violation

All reports are reviewed promptly, and appropriate action will be taken when violations are confirmed.

10. Enforcement Actions

Violations of this AUP may result in the following enforcement actions:

Warning

First-time or minor violations may result in a warning with instructions to remedy the violation.

Content Removal

Violating content will be removed from the platform, and users will be notified of the removal.

Account Suspension

Serious or repeated violations may result in temporary account suspension with loss of access to services.

Account Termination

Severe violations or repeated offenses may result in permanent account termination and loss of all data.

Legal Action

Illegal activities may be reported to appropriate law enforcement authorities.

11. Appeals Process

If you believe enforcement action was taken in error, you may appeal by:

  • Contacting our support team within 14 days of the action
  • Providing detailed explanation of why the action was incorrect
  • Submitting any relevant evidence or documentation
  • Requesting review by a senior support representative

Appeals will be reviewed promptly, and decisions will be communicated within 5 business days.

12. Changes to This Policy

ShutterLift reserves the right to modify this Acceptable Use Policy at any time. Changes will be effective immediately upon posting. Users will be notified of significant changes via email or platform notifications.

Continued use of the service after policy changes constitutes acceptance of the updated terms.

13. Contact Information

For questions about this Acceptable Use Policy or to report violations, please contact us:

Email: Contact Us
Website: https://shutterlift.com
Subject Line: "AUP Violation Report" or "AUP Question"